TELEFUTURE SOLUTIONS PRIVATE LIMITED (Teleflix) strives to provide satisfactory IPTV services. This refund policy outlines the conditions under which refunds may be considered.
Eligibility for Refund
- Refund requests must be made within the specified days of the purchase of the service (as communicated at the time of subscription).
- Supporting evidence must be submitted by the user to claim the refund where applicable (e.g. technical failure attributable to the provider that could not be resolved).
- Refunds are generally not available for change of mind after successful activation and use of the service beyond a trial or cooling-off period, if any.
Process
Contact our support team via the Contact Us page with your subscription details and reason for the refund request. Our team will review and respond within a reasonable time frame.
Non-Refundable Cases
- Service interruption due to the user’s internet connection or device issues
- Violation of Terms & Conditions
- Requests made after the applicable refund window
For assistance, please use the Contact Us page or reach out to our support channels.
TELEFUTURE SOLUTIONS PRIVATE LIMITED
CIN: U72200OR2022PTC039504
Latabeli Bhuban, Dhenkanal, Odisha 759017, India